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Do you provide tracking details for shipments?
Yes, we provide tracking details for all shipments, so you can easily track your order from dispatch to delivery.
Can we choose our own shipping partner?
We work with dedicated shipping partners based on your location to ensure the best delivery experience. Unfortunately, we cannot accommodate requests to choose your own shipping partner.
Do you offer warehouse storage or fulfillment services?
Currently, we do not offer warehouse storage or fulfillment services.
How do you handle damaged or defective items?
In the unlikely event that you receive a damaged or defective item, we will replace it immediately and arrange for the return of the damaged product at no additional cost to you.
Can we place a trial order before committing to bulk orders?
Yes, you can place a trial order directly on our website to assess the products before committing to larger bulk orders.
How often do you introduce new designs or collections?
We introduce new designs and collections every week to ensure a fresh and diverse selection for our customers.
Do you allow changes in orders after order confirmation?
Once an order is confirmed, we are unable to make any changes. Please ensure all details are correct before confirming your order.
Can we negotiate prices for long-term partnerships?
Our prices are set based on industry standards and are consistent for all customers. While we do not negotiate prices, we ensure that you receive excellent value for the high-quality products we offer.
What type of fabric do you use, and is it durable?
We use high-quality bio-washed cotton, which is not only soft and comfortable but also highly durable, ensuring your clothes last longer while retaining their shape and feel.
Do your clothes go through any quality checks?
Yes, our clothes undergo multiple quality checks at every stage — from fabric inspection to final product finishing and packaging — ensuring that you receive only the highest-quality items.